Effective: July 29, 2026
Last Update: July 29, 2026
Palm Berries Franchising (“Palm Berries,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through palmberriesfranchise.com (the “Site”), how we use it, and the choices you have.
By using the Site or submitting a franchise inquiry, you agree to the practices described here.
1. Information We Collect
Information you give us
When you submit a franchise inquiry form, we collect:
- First and last name
- Email address
- Phone number
- Zip code
- The town or city where you are interested in opening a location
- Background information you choose to share about yourself
- Your available liquid capital and its source
We also collect any information you provide when you email us, call us, text us, or speak with a member of our team.
Information collected automatically
When you visit the Site, we may automatically collect your IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, and the referring website. This is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Review and respond to your franchise inquiry
- Communicate with you about your application by email, phone, and — if you have opted in — text message
- Schedule and confirm calls, meetings, and Discovery Days
- Evaluate whether a franchise opportunity is a mutual fit
- Provide franchise disclosure documents and related materials where legally required
- Improve the Site and our franchise development process
- Comply with legal and regulatory obligations, including franchise registration and disclosure laws
3. SMS / Text Message Communications
If you provide your phone number and opt in to text messages on our franchise inquiry form, Palm Berries Franchising may send you SMS messages regarding your inquiry. These include confirmation that we received your application, updates on its review status, scheduling confirmations, and appointment reminders.
Message frequency varies based on the status of your inquiry. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. You will receive a confirmation message and no further texts. For assistance, reply HELP or contact us at info@palmberriesfranchise.com.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information are subject to the terms of this Privacy Policy. Text messaging originator opt-in data and consent are not shared with any third party.
Consent to receive text messages is not a condition of submitting an inquiry or of being considered for a franchise.
Carriers are not liable for delayed or undelivered messages.
4. Email Communications
When you submit an inquiry, we will email you about your application. These are transactional messages related to a request you initiated.
If we add you to a follow-up or nurture sequence, those emails include an unsubscribe link. Unsubscribing stops promotional email but does not stop transactional messages tied to an active application, such as meeting confirmations or legally required disclosures.
5. How We Share Information
We do not sell your personal information.
We share information only in these circumstances:
- Service providers. Vendors who help us operate — our CRM, email and SMS delivery providers, scheduling tools, and website hosting. They may access your information only to perform services for us and are contractually restricted from using it for anything else.
- Professional advisors. Our attorneys, accountants, and franchise consultants, where necessary to evaluate your candidacy or meet legal obligations.
- Legal requirements. Where required by law, regulation, subpoena, or court order, or to protect our rights, safety, or property.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to the protections in this Policy.
As stated in Section 3, SMS opt-in data and consent are never shared with third parties.
6. Cookies
The Site uses cookies to remember your preferences, understand how the Site is used, and measure the performance of our advertising. Most browsers let you refuse cookies or alert you when one is set. Disabling cookies may affect how parts of the Site function
7. Data Retention
We retain inquiry information for as long as necessary to evaluate your candidacy, maintain our business records, and comply with legal obligations — including franchise disclosure recordkeeping requirements. If you are not awarded a franchise, we may retain your information to contact you about future opportunities unless you ask us to delete it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
- Access and correction. Request a copy of the information we hold about you, or ask us to correct it.
- Deletion. Request deletion of your information, subject to records we are legally required to keep.
- Email opt-out. Use the unsubscribe link in any marketing email, or contact us directly.
- SMS opt-out. Reply STOP to any text message.
To exercise any of these, email info@palmberriesfranchise.com. We may need to verify your identity before acting on the request.
Residents of certain states, including California, may have additional rights under state privacy law. Contact us at the address above and we will respond as required by applicable law.
10. Children’s Privacy
The Site is intended for adults evaluating a business opportunity. We do not knowingly collect information from anyone under 18. If we learn we have collected information from a minor, we will delete it.
11. Third-Party Links
The Site may link to other websites, including palmberriesllc.com. We are not responsible for the privacy practices of sites we do not control. Review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version takes effect when posted, and the “Last updated” date above will change. Material changes will be noted on this page.
13. Contact Us
Palm Berries Franchising
Palm Berries Franchise LLC
112 Hwy 16 Business South, Ste A
Denver, NC 28037
Email: info@palmberriesfranchise.com
Phone: (973) 932-2449